General Troubleshooting Steps
Before diving into specific error codes, try these general steps first. They often resolve many issues:
Update the Game
Make sure Minecraft Bedrock is installed to the latest version. Check the Microsoft Store, Google Play, App Store, or your platform's store for updates.
Check Your Internet Connection
Verify your Wi-Fi or network is stable. Try opening a website or another online app to confirm connectivity.
Restart Your Device
Fully close Minecraft and restart your phone, tablet, console, or PC. This clears temporary glitches and refreshes connections.
Flush DNS (Windows)
On Windows, open Command Prompt as Administrator and run:
ipconfig /flushdnsError: Drowned
What it means: Account or sign-in sync failure. The game cannot properly sync your Microsoft account.
Common causes:
- Expired or invalid session
- Account sync interrupted
- Multiple devices signed in with conflicts
- Xbox Live or Microsoft services temporarily unavailable
Restart the Game
Close Minecraft completely and reopen it. Sign in again when prompted.
Sign Out and Sign Back In
Go to Settings > Profile > sign out of your Microsoft account. Restart the game and sign in again.
Check Network
Ensure your internet connection is stable. Try switching between Wi-Fi and mobile data if on a phone.
Clear Cache
On Windows: Settings > Apps > Minecraft > Advanced options > Reset. On mobile: Clear app cache or data (you may need to sign in again).
Error: Creeper
What it means: Network connection timeout. The game could not reach the server in time.
Common causes:
- Slow or unstable internet
- Firewall or antivirus blocking the connection
- VPN or proxy interference
- Minecraft or Xbox servers temporarily down
Restart the Game and Device
Close Minecraft and restart your device. Reconnect to Wi-Fi or your network.
Check Your Connection
Test your internet speed. Try another app or website to confirm connectivity. Disable VPN if you use one.
Flush DNS (Windows)
On Windows, run ipconfig /flushdns in Command Prompt as Administrator and restart Minecraft.
Check Firewall
Ensure Minecraft is allowed through Windows Firewall or your antivirus. Add an exception if needed.
Error: Ghast
What it means: Microsoft account conflict or sign-in issues. Similar to Drowned but often indicates a deeper account problem.
Common causes:
- Account linked to another device or profile
- Parental controls or account restrictions
- Xbox Live subscription or age verification issues
- Corrupted sign-in cache
Sign Out and Sign Back In
Go to Settings > Profile > sign out. Restart the game and sign in again with your Microsoft account.
Update the Game
Install the latest Minecraft Bedrock update. Outdated versions can cause sign-in issues.
Clear Cache
Clear Minecraft app cache or data. On Windows: Settings > Apps > Minecraft > Advanced options > Reset.
Reinstall (Last Resort)
If the error persists, uninstall Minecraft and reinstall it. Your worlds are stored in the cloud if you are signed in, but back up locally if needed.
Error: Glowstone
What it means: Marketplace download failure. The game could not download content from the Marketplace.
Common causes:
- Slow or unstable internet
- Insufficient storage space
- Marketplace or server temporarily unavailable
- Corrupted download cache
Check Your Internet
Ensure your connection is stable. Try again later if the Marketplace servers might be busy.
Free Up Storage
Check that you have enough free space (at least 500 MB recommended). Delete unused worlds or packs if needed.
Restart and Retry
Close Minecraft completely and reopen it. Try downloading the content again.
Clear Cache
Clear the game cache to remove corrupted download data. Then retry the Marketplace download.
Error: Crossbow
What it means: Outdated client. Your game version is too old and needs to be updated.
Common causes:
- Automatic updates disabled
- Store not updating the app
- Using an older device or platform with unsupported version
Check for Updates
Open the Microsoft Store (Windows/Xbox), Google Play (Android), or App Store (iOS). Search for Minecraft and tap Update if available.
Restart After Update
After updating, fully close Minecraft and reopen it. Ensure the update completed successfully.
Enable Auto Updates
In your app store settings, enable automatic updates for Minecraft so you always have the latest version.
Error: Cauldron
What it means: Storage or disk space issues. The game cannot read or write data properly.
Common causes:
- Low disk space
- Corrupted game files
- Storage permission denied
- Full drive or SD card
Free Up Space
Delete unused apps, files, or worlds to free at least 1–2 GB. Minecraft needs space for saves, updates, and Marketplace content.
Restart the Device
Fully restart your device to clear any temporary storage locks.
Clear Cache
Clear Minecraft cache to remove corrupted temporary files. Settings > Storage > clear cache (if available) or use app settings.
Check Storage Location
On mobile, ensure Minecraft is installed on internal storage if the SD card is full or slow. On Android, check Settings > Apps > Minecraft > Storage.
Error: Piglin
What it means: Storage permission issue. The game cannot access the storage it needs.
Common causes:
- Storage permission denied or revoked
- App permissions reset after update
- Restricted storage access on some Android devices
- File system or permissions corrupted
Grant Storage Permission
On Android: Settings > Apps > Minecraft > Permissions. Enable Storage or Files and media. On iOS: Settings > Minecraft > ensure storage access is allowed.
Restart the App
Close Minecraft completely and reopen it after granting permissions. The game may need to re-request access.
Reinstall (If Needed)
If permissions persist, uninstall and reinstall Minecraft. When you first launch, grant all requested permissions.
worlds folder from com.mojang. On mobile, use cloud sync or export worlds if possible.
When to Contact Mojang Support
If you have tried all the steps above and the error still occurs, consider contacting Mojang support:
- Errors persist after multiple troubleshooting attempts
- Account-related issues you cannot resolve (sign-in, purchases, entitlements)
- You suspect a bug or server-side problem
- You have lost worlds or progress and need recovery help